Transformation for the Digital Age
Organizations today face unprecedented challenges during the global pandemic, accelerating the digital disruption of their markets. Agile organizations are taking action to weather the crisis and emerge on the other side even stronger. Visionary leaders are embracing uncertainty as an opportunity to stretch and transform. To do so will require outstanding business agility. Join us …
Do you optimize first or dive right into automation? To most the answer is obvious. It isn’t. Recently I chaired a Process Excellence conference for the OPEX Exchange in San Diego where leading companies from Financial Services, Pharma, Healthcare and other industries as well as BPM providers and top consulting firms participated in a workshop on …
Why are vacations usually more fun than transformation programs? We don’t start a family vacation by getting in a car and driving, we start by deciding where we want to go and determining if we should drive, fly, or maybe take a cruise. We have a conversation about what kind of vacation we can afford and get input …
Continue reading “Transformation is a Journey – You’re Going to Need a Roadmap”
Is your workforce empowered to design, build and deliver value needed – and adapt to change quickly? Real change is 99% about culture. The culture in which changes to process and technology are implemented will either accelerate or undermine the change process. Effective Change Management requires engaging your teams in and preparing them for change, …
In our work with companies around the world I am amazed at how few have a real strategy for capitalizing on and dealing with the challenges posed by digital disruption. On the product front companies are looking to either take cost out of existing services by automating them or offer “new services” which are really …
Continue reading “Of Autos & Apples – Vision and Strategy in the Digital Age”
It was a pleasure to co-chair and keynote at #digitaloaiss London this year hosted by the Institute for Robotic Process Automation and Artificial Intelligence. Thank you to all our great speakers and panelists! Key takeaways – We are reaching tipping point where AI will so transform our world that we cannot afford to take a …
It was a privilege to co-chair again at the 2nd annual Digital Convergence Conference in New York this week hosted by the Outsourcing Institute (OI) and the Institute for Robotic Process Automation and Artificial Intelligence (IRPA). Here are some key takeaways from our outstanding industry speakers, panelists and moderators: There is no straight road to digital transformation. …
Continue reading “Key Takeaways from The Second Annual Digital Convergence Conference”
Those who study human history and those making it as they invent our digital future are similarly struggling with the question how will the rise of machine intelligence change the world of human work. Yes new jobs are being created and ones not yet imagined are sure to come. But as machines move up the …
Gartner’s 2018 survey of CIO’s found most companies do not yet have plans to adopt blockchain and only 1 percent have implemented the technology in one form or another. Most have heard of Bitcoin but beyond cryptocurrency many may not have a sense of potential use cases in their businesses. But companies having a hard time figuring …
Continue reading “Blockchain and You – Taking a Process View”
“Blockgeeks” rejoice! Virgin has shown the way with its new Almond platform to achieving “radical transparency” while maintaining security across its retail supply chain using #blockchain. Consumers will be able to use their phone to scan a barcode on a product and trace it all the way back to the origin points of its ingredients. …
Continue reading “Virgin’s Almond Platform: Radical Transparency via Blockchain”